Conversations
That Count

Conversations
That Count

INDIVIDUAL & GROUP WORKSHOP

Conversations
That Count

Does the word “feedback” make you sweat? Do you avoid coaching conversations because you don’t know where to start?

Let’s change that…

Conversations That Count is an interactive communication workshop centred around workplace conversations. Whether it’s a coaching conversation, delivering difficult feedback or an annual performance review, these are the conversations that count.

This workshop builds the essential skills needed to communicate with clear intent, confidence and curiosity.

Leadership coach facilitating a one on one workplace conversation at a conference table, focused on communication skills and professional development

Key Themes

  • Discover the impact of non-verbal communication and how it can set the tone for the conversation to come. Learn to discern what’s being said beyond the words spoken.

  • Understanding when to speak, how to truly listen and the gift of curiosity.

  • A practical, step by step framework that will help you approach feedback, whether positive or constructive, with clarity, empathy and a growth mindset.

  • Be equipped with techniques to de-escalate and regulate in emotionally charged moments and learn to respond rather than react.

  • Structure coaching conversations so that they build trust, accountability and support development.

Learning Outcomes

  • Lead conversations with clear intent, confidence and curiosity.

  • Give feedback that is clear, constructive and designed for growth.

  • Respond instead of reacting in difficult or high-pressure situations.

  • Build stronger working relationships through better communication.

  • Structure coaching conversations that drive performance and accountability.

Delivery Options

01
In Person Workshops

Face-to-face sessions designed to maximise engagement, interaction and real-time application. Ideal for building connection and momentum within teams.

02
1:1 Coaching

Ideal for personal development, tailored one-on-one sessions focused on individual growth, helping participants apply the content directly to their role, challenges and goals.

03
Virtual Workshops

Delivered in topical modules, virtual sessions keep learning focused, flexible and easy to apply between sessions without losing depth or engagement.

Let’s Work Together

Leadership coach and facilitator seated at a desk with a laptop and notes, reflecting during communication and leadership development work